Apollo Group TV FAQ

Apollo Group TV is a premium IPTV service that provides access to over 29,000 live TV channels, 90,000+ movies and TV shows, and premium sports content in high definition and 4K quality.

Apollo Group TV operates as a streaming service provider. The legality of IPTV services can vary by region and depends on content licensing. We recommend checking your local laws and only accessing content you have rights to view.

Apollo Group TV is compatible with Android phones/tablets, iOS devices, Amazon Fire TV Stick, Android TV boxes, Smart TVs, Windows/Mac computers, and MAG/Formuler devices.

Apollo Group TV offers over 29,000 live TV channels from around the world, including sports, news, entertainment, movies, and international content.

Yes, Apollo Group TV includes access to over 90,000 movies and TV shows through its video on demand (VOD) library, which is regularly updated with new content.

Apollo Group TV is the full service offering with extensive channel lineup and VOD library, while Apollo TV may refer to the application or a simplified version of the service. Both are part of the same ecosystem.

Yes, Apollo Group TV works in most countries worldwide, though some content may be geographically restricted based on licensing agreements.

Most subscriptions allow using Apollo Group TV on 1-5 devices simultaneously, depending on your plan. Check your specific subscription details for the exact number.

Enable "Apps from Unknown Sources" in Developer Options, install the Downloader app, enter the Apollo Group TV APK URL, download and install the app, then launch and login.

Yes, but it may not be available directly from the App Store. Installation typically requires TestFlight, side-loading, or enterprise certificates.

Download the APK from the official website, enable "Install from Unknown Sources" in security settings, then install the APK file.

Yes, on Android TV and some Samsung/LG TVs. For non-Android TVs, you may need to use a streaming device like Firestick or Android box.

Updates are usually available through the app itself or by downloading the latest APK from the official website. The app may also auto-update if enabled.

Yes, the app is free to download and install, but you need a paid subscription to access the content.

The version number changes frequently with updates. Check the official website or app settings for the current version information.

Yes, through Android emulators like BlueStacks or by using the web player if available with your subscription.

Add the Apollo Group TV portal URL in the MAG device settings under "Portals" or "Servers" section using your subscription credentials.

Yes, Apollo Group TV generally works with VPNs, which can help with geo-restrictions and privacy. Some servers may work better than others.

Use the "Forgot Password" feature on the login page, enter your email, check for a reset link, and create a new password.

This usually means incorrect username/password, expired subscription, server issues, or account suspension. Verify your details and subscription status.

Typically, usernames cannot be changed after account creation. You may need to create a new account with the desired username.

Account resets are typically handled by support. Contact customer service if you need to reset your account information or settings.

Account issues can be due to expired subscription, payment problems, server maintenance, or technical issues. Check your subscription status and contact support if needed.

Yes, depending on your subscription plan. Most plans allow 1-5 simultaneous connections. Exceeding this limit may result in connection issues.

Log into your account on the Apollo Group TV website and navigate to the account settings or profile section to update your information.

Account locks usually happen after multiple failed login attempts or suspicious activity. Contact customer support to unlock your account.

Apollo Group TV offers 1-month, 3-month, 6-month, and 12-month subscription plans with discounts for longer commitments.

Credit/debit cards, PayPal, cryptocurrency (Bitcoin, Ethereum), and bank transfers for some regions.

Log into your account before expiration and follow the renewal process. Auto-renewal may be available for some payment methods.

Refund policies vary. Typically, refunds are not provided for used subscriptions but may be considered in special circumstances. Check the terms of service.

Free trial availability varies. Check the official website for current promotions and trial offers.

Cancel through your account settings or by contacting customer support. Note that cancellations typically take effect at the end of your billing cycle.

Service will be suspended until you renew. Your account and settings are typically preserved for a period after expiration.

No, the subscription price is all-inclusive. However, payment processors may charge transaction fees depending on your payment method.

Yes, you can usually upgrade your plan at any time. The difference in cost may be prorated based on your remaining subscription time.

Some subscriptions allow multiple connections which can be used by family members. Check the specific details of your plan for connection limits.

Buffering can be caused by slow internet, Wi-Fi issues, device performance problems, server load, or VPN connections. Try improving your connection or switching servers.

Channel issues can be due to maintenance, server problems, or regional restrictions. Try clearing cache, updating the app, or checking for service announcements.

Use wired internet connection, ensure sufficient bandwidth (25+ Mbps for 4K), close background apps, optimize router placement, and use quality VPN if needed.

App crashes can be due to outdated app version, device compatibility issues, insufficient memory, or corrupted installation. Try updating, reinstalling, or clearing app data.

On Android: Go to Settings > Apps > Apollo Group TV > Storage > Clear Cache. On other devices, check the app settings or reinstall the app.

Audio issues can be codec-related, device-specific, or channel-specific. Try changing channels and back, check device audio settings, or restart the app.

EPG issues are often server-related. Try refreshing the guide, restarting the app, or waiting as it may be temporarily unavailable during updates.

This could be due to server load, source quality limitations, or app settings. Try changing servers if available, or check if there's a quality setting in the app.

Connection timeouts are typically network-related. Check your internet connection, try disabling VPN if used, restart your router, or contact your ISP.

VOD playback issues can be due to file corruption, server problems, or app issues. Try different content, update the app, or clear cache and data.

Slow loading can be due to device performance, internet speed, server load, or too many favorites. Try reducing favorites, closing other apps, or using a faster device.

Use the support contact methods provided by Apollo Group TV. Include details like channel name, issue description, and when it occurred for faster resolution.